Privacy Policy
At JenFit Country Strength LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how your data is handled, and the rights you have regarding your personal information.
1. Information We Collect
We may collect the following categories of information:
Personal & Contact Information
Name
Email address
Phone number
Postal address
Program & Form Information
Information you provide when completing forms, surveys, questionnaires, or onboarding documents
Coaching preferences, goals, and progress information
Payment Information
Payment details processed through Stripe
We do not store sensitive payment information ourselves
Technical & Usage Data
IP address
Browser type
Device information
Pages visited, time spent on site, and interaction data
Collected via cookies or similar tracking technologies
Mobile & SMS Data (If You Opt In)
Mobile phone number
SMS consent status
Messaging preferences
Communication history related to SMS
2. How We Use Your Information
We use your personal data to:
Provide, operate, and improve our coaching services
Personalize your experience and tailor coaching plans
Communicate with you about your program, appointments, and updates
Process payments securely through Stripe
Send marketing emails or SMS (only where you have consented or where legally permitted)
Support customer service and respond to inquiries
Maintain internal records and comply with legal obligations
If you opt in to SMS messaging, your mobile data is used specifically for:
Coaching‑related communication
Appointment reminders
Program updates
Calendar booking reminders
Optional promotional messages (only with explicit consent)
3. SMS & Mobile Communication Consent
By opting in to receive SMS messages from JenFit Country Strength LLC, you agree to receive:
Coaching updates
Appointment reminders
Program notifications
Promotional messages (if applicable)
Customer support responses
Message frequency may vary.
Message and data rates may apply.
Your carrier is not liable for delayed or undelivered messages.
JenFit Country Strength LLC is not responsible for carrier‑related charges.
Opt‑Out Instructions
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us using the information at the bottom of this policy.
4. Mobile Data Sharing
Your mobile number, SMS consent status, and messaging data:
Are not shared, sold, or transferred to third parties
Are used exclusively for communication between you and JenFit Country Strength LLC
Are stored securely and only accessed by authorized personnel
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve your browsing experience
Analyze website traffic and usage patterns
Deliver relevant advertising
Enhance site functionality
You may disable cookies in your browser settings, but doing so may affect certain features of the website.
6. Data Security & Handling
We take reasonable technical and organizational measures to protect your personal data from:
Unauthorized access
Loss
Misuse
Alteration
Examples of safeguards include:
Secure payment processing through Stripe
Encrypted data transmission where applicable
Restricted access to personal information
Secure storage systems
While we take strong precautions, no method of transmission or storage is 100% secure.
7. Data Retention
We retain your personal information:
For as long as you remain a client
As needed to provide services
As required to comply with legal, tax, or regulatory obligations
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Withdraw consent to marketing communications
Request information about how your data is used
To exercise these rights, contact us at [email protected].
9. External Links
Our website or forms may contain links to third‑party sites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted at:
https://go.jenfitcountrystrength.com/privacy-policy-page
11. Contact Us
If you have questions about this Privacy Policy or need assistance, please contact:
JenFit Country Strength LLC
5900 Balcones Drive Suite 100
Austin, TX 78731
Email: [email protected]
Phone: 936‑265‑0593